PRIVACY POLICY

GENERAL INFO

  The website https://stroyko.bg is owned by STROYKO COMMERCE Ltd.

  “STROYKO COMMERCE” Ltd. is a limited liability company carrying out activities related to trade in construction, industrial goods and other materials related to home and constructions, including freight and transport services in the country and abroad, domestic and foreign trade.

In relation to the entry into force of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95 /46 EC, we are committed to informing you about how we collect and use your personal data through our website and online store.

The purpose of the Personal Data Protection Policy is to inform you how STROYKO COMMERCE Ltd. uses the personal data of users of the online store, what information it collects and evaluates, and subsequently uses, provides to third parties or processes in another way.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
  1. When shopping through the electronic store of “STROYKO COMMERCE” Ltd., personal data necessary for the complete execution of the order is collected. This includes data necessary for the issuance of an accounting document, as well as data necessary for the processing and overall delivery of the ordered products. First name, last name, e-mail address, contact telephone number, and delivery address must be collected. In the event that the client requires an invoice, the mandatory data for a primary accounting document are required for the issuance, namely: a) for Legal Entities: company name, MALL, BULSTAT, address of registration; b) for Individuals: three names, social security number and address on an identity card.
  2. To create a profile (registration) in the electronic store of “STROYKO COMMERCE” Ltd., the customer must provide a name and surname, an e-mail address, as well as a password chosen by him/her for security and access to the profile. The password of each account is encrypted and is not accessible to “STROYKO COMMERCE” Ltd.and other third parties, partners, customers or suppliers of “STROYKO COMMERCE” Ltd.;
  3. When sending an inquiry about products, as well as contacting “STROYKO COMMERCE” Ltd.through a contact form, the provided personal data is reduced to name, city, e-mail address, telephone number;

When sending an inquiry through our contact form, you may also provide other personal data that are not necessary for the purposes of the inquiry. We will only process such personal data as are necessary for us to respond to your enquiry. Information we do not need will be destroyed..

  • The provided personal data are processed in order to fulfill our obligations related to the execution of the order placed. This also includes accounting and invoicing purchases, based on our legal obligation to do so. Also in connection with the use of courier services for the fulfillment of orders placed through our electronic store – acceptance, transfer and delivery and addressing of shipments to individuals, “STROYKO COMMERCE” Ltd. indicates the following data to the delivery contractor (courier): names of recipient, address, telephone number, district, postal code and name of the settlement.
  • Personal data is used to send important messages, such as notifications about the status of the order placed, changes in the General Terms and Conditions and other policies and rules of “STROYKO COMMERCE” Ltd.
  • When you provide us with your personal data via the contact form on our website, we process it in order to respond to any queries you have regarding the products and/or services we offer.
  • Pre-contractual relations: the processing is necessary in connection with the steps taken by you to enter into a contract with us;
  • Legal obligation: processing is necessary upon receipt of a request from you regarding the exercise of your rights under Regulation (EU) 2016/679. In this case, we are obliged to respond to your request.

We only process the personal data provided by you. We collect personal information about you as follows:

 

  • Directly from you, for example when you subscribe to a newsletter or send an inquiry, via the contact form; or
  • Indirectly from you, for example when you visit our website.

You control the information you provide to us. If you refuse to provide personal data necessary for the implementation of pre-contractual relations, we will not be able to contact you and, accordingly, we will not be able to respond to your inquiry.

You can always control your information. If you do not want to receive details about our products and services, we will respect your request. However, please note that if you do not provide us with certain key information, we will not be able to contact you.

If it is necessary to process your personal data for purposes other than those described in this policy, you will be informed in advance, and when necessary, the relevant processing will take place after your consent.

We share your personal data with other natural or legal persons when:

  1. this is a legal requirement;
  2. it is necessary for the operation of this website (such as with the hosting company); or
  3. we have a legitimate interest in doing so (such as exercising legal claims).
  4. We do not allow our service providers to use your personal data for their own purpose. We only allow them to process your personal information:
  5. in accordance with our instructions;
  6. for specific purposes.

“STROYKO COMMERCE” Ltd. has implemented appropriate security measures to prevent accidental loss, use, unauthorized access, alteration or disclosure of your personal data. We have restricted access to your personal data to only those employees and contractors who have a “need to know”. They will process your personal data only on our instructions and are bound to maintain confidentiality. Also, we have created and implemented procedures to deal with any potential security breach.

We only store your personal data for as long as is necessary to fulfill the purposes for which we collected it.

You have the right to request:

  • Access to your personal information. You have the right to receive confirmation as to whether we are processing your personal data and, if so, to access the data;
  • Correcting your personal data. You have the right to request the correction of any incomplete or inaccurate information we hold about you;
  • Deleting your personal data. You can request us to delete your personal data that we store, when any of the prerequisites laid down in art. 17, par. 1 of Regulation (EU) 2016/679.
  • Limiting the processing of your personal information. You can request restriction of processing when any of the prerequisites laid down in Art. 18 of Regulation (EU) 2016/679. In this case, we will store your personal data, but we will not process them in the future.
  • Portability of your personal data. You can receive your personal data that we process in a structured, widely used and machine-readable format or wish us to transfer it to another controller if the processing is based on your consent or contractual obligation.
  • Objection to your personal data being processed by us.
  • If you wish to exercise any of the above rights, we may request additional information from you in order to verify your identity. This is a security measure that ensures that your personal data is not disclosed to anyone who does not have the right to receive it.
  • You also have the right to file a complaint at any time with the supervisory authority of the Republic of Bulgaria – Commission for the Protection of Personal Data.

All amendments and additions to this privacy policy will be applied after the publication of the current content on our website: https://stroyko.bg

If you wish to contact us regarding issues related to this privacy and personal data protection policy at “STROYKO COMMERCE” Ltd., please contact us in the following ways:

Via email: store@stroyko.bg

Via mail: Gabrovo 5302, “Gen. Nikolov” Str. No. 15, Person responsible for personal data protection.

Via phone: +359 66 801 558

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